Privacy Policy

Effective date:

We respect your privacy. This Privacy Policy explains how Supreme Outlet (“we”, “us”, “our”) collects, uses, discloses, and safeguards your information when you visit supreme-outlet.com, make a purchase, or interact with our services.

Table of contents

1. Scope

This policy applies to personal information processed through supreme-outlet.com and our related services, including customer support and marketing communications. It does not apply to third‑party websites, services, or platforms that we do not control.

Supreme Outlet is an independent marketplace and is not affiliated with, endorsed by, or sponsored by Supreme or its parent companies.

2. Information we collect

2.1 Information you provide to us

  • Account details (name, email, password).
  • Order details (shipping address, billing address, contact phone, items purchased, size preferences).
  • Support messages and other communications.
  • Marketing preferences and survey responses.

2.2 Information collected automatically

  • Device and usage data (IP address, browser type, device identifiers, pages viewed, referring/exit pages, timestamps, and clickstream data).
  • Approximate location derived from your IP address.
  • Session information used to keep you signed in and secure the checkout.

2.3 Information from third parties

  • Payment providers (payment authorization status, limited transaction details—no full card numbers are stored by us).
  • Fraud prevention and identity verification partners.
  • Advertising and analytics partners (aggregated insights and campaign performance).

3. How we use information

  • Provide, maintain, and improve our website and services.
  • Process orders, payments, returns, and customer support.
  • Personalize content, product recommendations, and marketing.
  • Send service-related communications (order updates, policy changes) and, with your consent or as permitted by law, marketing messages.
  • Detect, prevent, and respond to fraud, abuse, security risks, and technical issues.
  • Comply with legal obligations and enforce our terms.

Legal bases for processing (EEA/UK): performance of a contract, legitimate interests (e.g., site security, fraud prevention, and personalization), compliance with legal obligations, and consent where required (e.g., certain marketing or cookies).

4. Cookies and tracking technologies

We use cookies, pixels, and similar technologies to operate the site, enable checkout, understand performance, and deliver relevant ads. You can manage cookies via your browser settings. If required in your region, we present a consent banner allowing you to accept or manage non‑essential cookies.

  • Strictly necessary: required for site functionality and security.
  • Performance/analytics: help us understand how visitors use the site.
  • Functional: remember preferences and enhance your experience.
  • Advertising: measure campaigns and deliver relevant promotions.

5. Payments and order processing

We use third‑party payment processors to handle payments securely. Card details are transmitted directly to the processor and are not stored on our servers. We retain limited transaction records (e.g., amount, status, timestamp) for accounting, support, and fraud prevention.

6. Advertising and analytics

We may work with analytics providers and advertising partners who set cookies or use similar technologies to measure traffic and performance and to serve interest‑based ads. These partners may collect information about your activity across sites and services over time.

Where required by law, we will seek your consent before enabling advertising or analytics cookies.

7. How we share information

  • Service providers: hosting, payment processing, shipping, analytics, customer support, and marketing services under contract.
  • Legal and safety: to comply with laws, respond to lawful requests, or protect rights, property, and safety of us, our users, or the public.
  • Business transfers: in connection with a merger, acquisition, financing, or sale of assets.
  • With your direction or consent: for example, when you participate in promotions or request we share information.

We do not sell personal information for money. We may “share” personal information for cross‑context behavioral advertising as defined by certain state laws; you can opt out as described below.

8. Data retention

We retain personal information for as long as necessary to fulfill the purposes described in this policy, including providing the services, complying with legal obligations, resolving disputes, and enforcing agreements. Retention periods vary by data type and legal requirements.

9. Your privacy rights

9.1 U.S. state privacy laws (including CA)

  • Right to know/access: request details about the categories and specific pieces of personal information we have collected about you.
  • Right to delete: request deletion of personal information, subject to certain exceptions.
  • Right to correct: request correction of inaccurate information.
  • Right to opt out of sale/share: opt out of the sale or “sharing” of personal information for cross‑context behavioral advertising.
  • Right to non‑discrimination: you will not be discriminated against for exercising your rights.

To exercise these rights, contact us at [email protected] with the subject “Privacy Request,” or use our preference link: Do Not Sell or Share My Personal Information. We may verify your request to protect your information.

9.2 EEA/UK residents

  • Rights include access, rectification, erasure, restriction, portability, and objection to processing based on legitimate interests or direct marketing.
  • You may withdraw consent at any time where processing is based on consent.
  • You also have the right to lodge a complaint with your local supervisory authority.

To exercise your rights, contact [email protected].

9.3 Nevada residents

Nevada residents may opt out of the sale of covered information by emailing [email protected] with “Nevada Opt‑Out” in the subject line.

9.4 Marketing communications

You may opt out of marketing emails at any time by using the unsubscribe link in our emails or contacting support. You will still receive service and transactional messages.

10. Security

We implement administrative, technical, and physical safeguards designed to protect personal information. However, no system is completely secure, and we cannot guarantee absolute security of your information.

11. International data transfers

Your information may be processed in countries other than your country of residence. Where required, we use appropriate safeguards, such as standard contractual clauses, to protect your personal information.

12. Do Not Track

Some browsers transmit “Do Not Track” signals. Our services do not currently respond to these signals. We will update this policy if our practices change.

14. Changes to this policy

We may update this Privacy Policy from time to time. If we make material changes, we will post the updated policy and adjust the effective date. Your continued use of the services after the effective date constitutes acceptance of the revised policy.

15. Contact us

If you have questions about this Privacy Policy or our privacy practices, contact:

Supreme Outlet
1269 Mission St, San Francisco, CA 94103, USA
Email: [email protected]